Postings disappearing?

[grandedesign]

Thank you Lorchen We do take the comments from our loyal members very seriously. Most of the time we can recover from the hick-ups, but sometimes we cannot. I hope to get as much of the data we lost back as possible. Will keep everyone posted~

Cheers and thanks again~ Wendy

[jansk44]

Denied access to BOM 2011 forum except items posted this year. I am signed in and have been a star member for years. I downloaded that pattern in 2011, I was a member years before .

Thanks for trying to restore the BOM postings, Hope you keep trying. Thanks janet

[grandedesign]

Hi Janet
I will get in touch with the technical staff today and find out how they are doing with restoring the "history" on the BOM's. Thanks for letting me know~ Wendy

[NanaPie]

Wendy, just wondering how the technical staff responded to you per your May 1st post. Crossing my fingers!

[rehak]

And Wendy, have you had any luck finding out about the old blog posts? Thanks!

[grandedesign]

Hello
The technical team is still working on the restoration I thought we had it, but after some testing I realized the topics and comments were listed as being there, however "Access is denied". I will check in again later this week.

[NanaPie]

Thank you for your prompt reply. Hoping it will work out. Bev

[NanaPie]

Just checking back with you. Beverly

[grandedesign]

No update yet from the Technical team other than they are working on it We are meeting tomorrow and I will ask for a status. Thank you for your patience!

[rehak]

Hi Wendy - Could you also ask about the old blog posts?

Thanks!

[grandedesign]

Hello! I made it back in. Here is the scoop: The technical team is manually restoring the files we had when we migrated to the new host in January. As of last Tuesday, they were over halfway finished with updates. I expect it will take at least 4-6 weeks to finish all the restorations. Please be patient.
Unfortunately, after considerable research, we are not able to restore the old blog files. We have gone through multiple software updates since we had those files and they are no longer compatible with our current systems. I know this is a disappointment and we are truly sorry to have this happen. We are now in the planning stages for another revamp of our website and will make sure you have plenty of time to understand the changes and how they might impact you.
Let me know if you have any other questions~ Cheers Wendy

[rehak]

So it sounds like you still have the old blog files, they just aren't compatible with your current system. Can you give us the files that contain our individual blogs? And any formatting information you might have? If I have those, I might be able to extract my text from the old blogs.

Thanks!

[eileenkny]

Wendy, if you go to the Beginner's Corner, Virtual Retreat 2017, almost 1000 recent messages are missing!

[grandedesign]

Hello - Several of the topics in the Beginners Corner have been restored (quilters math, self healing mat, electric quilt), the rest are still in process. Since restoration is a manual process, I expect it will take 4-6 weeks to get through them all.

[grandedesign]

Hello, In my reply I should have started with we no longer have the files and if we did it would be a nightmare trying to go through them due to all the system changes. In the past our documentation has been on the "informal" side and not retained after upgrades and system changes. Again, we are truly sorry to have this happen. Thank You for your understanding~ Wendy